Shipping policy

Shipping Policy

We currently offer delivery within the United Kingdom.

Estimated Delivery Time

Orders typically arrive within:

7–12 business days

Delivery estimates begin after your order has been processed.

Please note that weekends and public holidays are not considered business days.

Once your order has been dispatched, tracking information may be provided by email when available.

Delays

Although most orders arrive within the estimated timeframe, occasional delays can occur due to carriers, customs, high-demand periods or circumstances outside our reasonable control.

If your order is significantly delayed, please contact our customer support team and we will help investigate its status.

Incorrect Addresses

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your delivery address, contact us as soon as possible. Once an order has been dispatched, we cannot guarantee that the address can be changed.

Lost or Damaged Orders

If your order appears to be lost or arrives damaged, contact us with your order number and relevant details so we can investigate the issue.